Losing access to your Telegram account can be frustrating, especially if you rely on the app for personal, work, or group communications. Whether you’ve forgotten your password, lost your phone, or suspect your account has been compromised, there are clear steps you can take to recover it.
However, not all situations allow recovery, especially if the account has been permanently deleted.
This guide explains how to regain access to your account, what to do if it’s hacked, and preventive measures to avoid future loss.
Steps to Recover Your Telegram Account
1. Open the Telegram app: Launch Telegram on your phone or desktop and tap “Start Messaging.”
2. Enter your phone number: Type in the phone number linked to your account.
3. Request a verification code: Telegram will send a code via SMS or phone call.
4. Enter the verification code: Input the code into the app to confirm your identity.
5. Provide your password (if enabled): If you had set a password, you will be asked to enter it.
6. Use the “Forgot Password” option (if necessary): If you can’t remember your password, tap “Forgot Password.” Telegram will send a recovery code to your registered email address.
7. Follow the email instructions: Open the recovery email, follow the reset link, and create a new password to restore access.
What to Do If You Can’t Receive a Telegram Recovery Code
One of the most common obstacles people face when trying to recover their Telegram account is not receiving the verification code. Since this code is essential for logging back in, the problem can feel frustrating, but it doesn’t always mean your account is lost. Several factors could cause the issue, and there are practical steps to fix it.
Check Your Phone Number and Network
Make sure you typed the correct phone number, including the country code.
Check that your phone has strong network signal and can receive SMS or calls. Sometimes switching to airplane mode for a few seconds and turning it off refreshes the signal.
Try the “Call Instead” Option
If the SMS doesn’t arrive within a few minutes, Telegram usually offers the option for a voice call. You’ll receive a phone call where an automated voice dictates your login code.
Ensure SIM Card Access
If you recently lost your phone or switched devices, you might not have access to your SIM card. In this case: contact your mobile carrier to retrieve or replace your SIM card. If your number has been reassigned, you won’t be able to use it to recover your old account.
Check if the Code Was Sent to Another Device
If you’re already logged in on another device (e.g., desktop, tablet, or another phone), Telegram may send the code there instead of via SMS. Open Telegram on your other device and check for login attempts.
Contact Telegram Support
If all else fails, go to Telegram Support or use the in-app support option. Provide details like your phone number (with country code), when you last accessed your account, and the problem you’re facing. Telegram may manually assist in verifying your identity.
If Your Account Was Permanently Deleted
Telegram’s system automatically deletes inactive accounts after six months (or less if you chose a shorter self-destruct period). If you manually deleted your account, recovery is not possible.
You cannot restore past chats, contacts, or groups. You can, however, create a new account using the same phone number. Notify your contacts so they can reconnect with you.
If Your Account Was Hacked or Compromised
Security breaches are rare but possible. If you suspect suspicious activity, contact Telegram Support through the app or official website. Provide detailed information about the issue.
Check active sessions under Settings > Devices to see if your account is logged in on other devices. If so, terminate unfamiliar sessions immediately. Change your password and enable two-step verification to secure your account.
Preventing Future Loss
Back up important chats using the Telegram Desktop app’s export feature. Avoid using the “Delete Account” option unless you’re sure you no longer need it. Enable two-step verification under Settings > Privacy and Security for added protection.
Recovering your Telegram account is often straightforward if you still have access to your phone number or registered email. But permanent deletions are final, making preventive steps like two-step verification and backups crucial for safeguarding your digital life.
Frequently Asked Questions (FAQs) About Recovery Lost Telegram Account
Can I recover a permanently deleted Telegram account?
No. Once deleted, accounts cannot be restored. You can only create a new one with the same phone number.
What if I no longer have access to my old phone number?
You will need access to the registered number to log in. Contact your mobile carrier to recover the SIM card or transfer your number to a new SIM.
I didn’t receive a verification code. What should I do?
Check your network signal, ensure the number is correct, or try the “call instead” option. If the issue persists, contact your carrier or Telegram Support.
How do I secure my account against hackers?
Enable two-step verification, use a strong password, and regularly monitor active sessions to spot suspicious logins.
Can I recover deleted chats once I regain my account?
Unfortunately, deleted chats and media cannot be recovered unless you had previously exported them using Telegram Desktop.
